Published On: Thu, Aug 29th, 2019

PPI claim deadline: Final chance to claim back money – how to check with provider | Personal Finance | Finance

The deadline for complaining about the sale of Payment Protection Insurance (PPI) has arrived, with the opportunity closing at 23.59 tonight. With just hours to go, the Financial Conduct Authority (FCA) is urging anyone who is able to submit a complaint, to do so. Products that commonly had PPI attached include loans, mortgages, credit cards, or store cards. This includes high street stores, catalogue firms, building societies, and supermarkets.

The FCA website displays a comprehensive list of providers that have sold PPI.

Providers will have online tools to make PPI claims simple.

It’s free to claim mis-sold PPI by oneself.

Those making a complaint just require their date of birth, and current and previous home addresses to get started.

The regulator explains that providers are obliged to make complaining about PPI simple, and will help customers through the process.

In June 2019, a total of £340.4 million was paid to customers who complained about the way they were sold PPI.

This brought the total amount paid since January 2011 to £36 billion.

Emma Stranack, FCA’s PPI Deadline Campaign Lead, says: “This is the final chance for consumers to think about whether they had PPI and submit a complaint directly to any providers right away.

“The deadline is tomorrow, but there’s still time to act if you do it now.

“Consumers who haven’t complained to their provider by tomorrow 29 August 2019 won’t be able to claim money back for PPI.

“FCA support is available online at or by calling the FCA helpline on 0800 101 8800.”

Yesterday, Martin Lewis urged BBC Breakfast viewers to make a claim for mis-sold PPI ahead of the deadline.

Martin has warned: “If you are checking directly with your bank, ask it for a written confirmation that your enquiry has been submitted, and that this means your claim is triggered.

“If it’s on the phone or in person, make a note of the name of who you spoke to, the time of the call, and ask it to assure you the claim is triggered.

“Then email it to yourself so you have a time stamped contemporaneous note.

“If you’re doing it via our Resolver tool, we have it confirmed in writing from all the banks for whom a ‘check if you had PPI’ is enough, that doing it via Resolver counts.”

READ MORE: PPI deadline: How to reclaim mis-sold PPI for free

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